If you create a ticket field, will a tag automatically generate?

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Prepare for the Zendesk Support Admin Certification Test. Use multiple choice questions and flashcards, each with detailed hints and explanations. Ace your Zendesk certification!

When you create a ticket field in Zendesk Support, it does not automatically generate a tag. Instead, tags must be defined manually if you want them associated with specific ticket fields. This means that the creation of a ticket field is independent of any tagging, allowing administrators to organize and categorize their tickets in a way that suits their operational needs without the system imposing additional tags.

This separation of ticket fields from tagging enables greater flexibility in how tickets are managed and ensures that users have control over the tagging process, allowing for accurate and specific categorization based on their unique workflow requirements.

Additionally, understanding that not all ticket fields will generate a tag helps administrators make informed decisions about how they structure their data, leading to more effective ticket management practices.

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